Ivan Arriola

Electrical Apprentice • Surge Electric

• Support the installation and maintenance of commercial electrical systems, including conduit and wiring, under the supervision of journeymen; strictly adhere to all safety protocols and NEC standards.

Governance, Risk & Compliance Cybersecurity Intern • Dick's Sporting Goods

• Used AI to automate vendor risk management and disaster recovery processes.

Vulnerability Management Cybersecurity Intern • The Church of Jesus Christ of Latter-day Saints

• Supported the security team by performing web application vulnerability scans using Invicti, analyzing findings, validating false positives, and documenting remediation steps.

Security Operations Center (SOC) Intern • The Church of Jesus Christ of Latter-day Saints

• Monitored and triaged security events using CrowdStrike, Splunk, and Microsoft Defender, following established runbooks and the PICERL incident-response framework.
• Investigated, documented, and escalated incidents through ServiceNow to support timely remediation across endpoints and networks.

Cybersecurity Applications Intern • Kenvue (Johnson & Johnson)

• Developed automation to pull security telemetry from the Akamai WAF API and transform it into actionable insights for security teams.

End User Compute Intern • Kenvue (Johnson & Johnson)

• Led a collaborative session with the EUC team to define the optimal user experience for internal web pages.
• Utilized Excel functions to derive insights and determine potential users for a pilot program.
• Assessed migrating Apple device management from JAMF to Microsoft Intune for consolidation.

End‑User Engineer • BYU Office of Information Technology

• Automated 10 application deployments, reducing manual installation steps.
• Created a system to check over 25 automatic deployments.
• Managed software across macOS and Windows devices using JAMF, Microsoft Intune, and SCCM.
• Migrated over 10 application deployments from on-premises SCCM to Microsoft Intune.

System Administrator • MTC Provo

• Performed high-level diagnostic and mechanical repairs on over 500 campus devices, including laptops, desktops, and mobile hardware.
• Oversaw physical inventory and logistics for high-value hardware exceeding $100,000, ensuring rigorous security and tracking protocols.
• Resolved complex hardware and software system failures within a 24-hour SLA through hands-on troubleshooting and tiered support.
• Supported enterprise application deployments using SCCM/MEM and Microsoft Intune.